Level 2: Rookie

View detailed history

I have spoken to telstra about 3 times about fixing my online billing history in my account and they told me it would be fixed on Monday but its still not working!!!! Whats going ON?????????

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Support Team
Support Team

Re: View detailed history

Hi DHQWISHD, there have been some access problems with the My Account portal recently which we're working to restore - you can access some services in the meantime via http://goo.gl/GkcEbt and once services are restored we can help follow up for you if needed. 

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Level 2: Rookie

Re: View detailed history

I've been told the same thing for the last 4 weeks as well. How long can it take to fix this problem. Most organisations would have it rectified within hours. Is this a service Telstra are taking away from us?

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