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Upon setting up my Telstra account, I registered my bank details with the Teleconsultant and arranged a direct debit. Now I'm left wondering why the money didn't get debited and I am left with a $15 late fee?? There was certainly money in the account.
I was only contacted once about a late bill and as soon as I saw the notification I rung Telstra and sussed it out and yet I'm still being charged for their incompetence??