why is it that your different areas within Telstra communicate so that you r right hand understand

[1236754]

why is its what the left is doing . why is it that your happy to have customers trying to find their solution to problems that generate from your processes. I amazed how bad Telstra is at customer service and  that your different areas within Telstra communicate so that you r right hand dosent understand what the left does.

Actually Ill ansewer the question Telstra doesnt have bad customer service it actually dosent provide any to start with . an embarrassment in its continued failings that put the customer last.

[ProfessorPhone]

Hello... as Crowd Support is not a customer service channel for Telstra and most of us are customers like you... your frustration is best directed to Telstra management. A search will give you an email contact to management. Many have shared your pain. Is there a specific issue one of us can assist you with?