Level 2: Rookie

You can join Telstra Plus with a personal account.

I am unable to join Telstra Plus as I keep being told that I have a Business Account. I originally had a my number with Telstra on a small business plan possible over a decade ago. I had ported out and come back a number of times and now only have multiple Personal products -- no SB or BE type products.


How can I get my account fixed so that I can take part in Telstra Plus?


Was this helpful?

  • Yes it was, thank you
  • No, I still need help
Level 23: Superhero

Re: You can join Telstra Plus with a personal account.

Have you spoken to Billing 

rather than customer service? If you've exhausted all possibilities  you can raise a complaint 


If I have helped you, a "Like" would be appreciated.

If my advice is a solution, please acknowledge it.

I'm not a Telstra employee.
50 + years exp. in radio comms., eg mobile phones since 1963, two-way radios, base stations, antennas & pagers. Expert in current Telstra Go repeaters & smart antennas.
"Being 76 years of age, entitles one to be an expert at everything!!"

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit