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Level 2: Rookie

You can join Telstra Plus with a personal account.

I am unable to join Telstra Plus as I keep being told that I have a Business Account. I originally had a my number with Telstra on a small business plan possible over a decade ago. I had ported out and come back a number of times and now only have multiple Personal products -- no SB or BE type products.

 

How can I get my account fixed so that I can take part in Telstra Plus?

thegeekinasuit.com

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1 REPLY 1
Level 23: Superhero

Re: You can join Telstra Plus with a personal account.

Have you spoken to Billing 

rather than customer service? If you've exhausted all possibilities  you can raise a complaint 

https://say.telstra.com.au/customer/general/forms/Email-Complaint

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50 + years exp. in radio comms., eg mobile phones since 1963, two-way radios, base stations, antennas & pagers. Expert in current Telstra Go repeaters & smart antennas.
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