Broadband & nbn™

Is Wi-Fi from all internet service providers the same?   In a word, no. In general, the internet connection to the home is the same as most homes are connected to the nbn, but when it comes to in-home Wi-Fi performance, the experience you get can va ...

If you are a business customer connecting to nbn and have selected self-installation, you can find the installation instructions on this page.   nbn is delivered using several different types of technology. You can find your nbn technology type prin ...

General   What is the Telstra Gateway Frontier™ modem? The Telstra Gateway Frontier™ modem is a “power on working” solution (begins to give you connectivity as soon as you turn it on) that will work on multiple technologies (ADSL, HFC and nbn™ access ...

If you’ve got the Telstra nbn™ Self Install Kit for a Telstra Gateway Max and are on nbn HFC (Hybrid Fibre Coaxial), and need help setting it up – the nbn Quick Start Guide is available here.     What's in the Box?   To set up the Gateway, make sure ...

When you run into a problem with your ADSL or Cable home internet, Home Phone or NBN service this tool will assist you to run troubleshooting diagnostics and get the problem resolved via your browser or a mobile app.         The Smart Troubleshootin ...