CrowdSupport®
Highlighted
Level 1: Cadet

Static IP Block Routing

Answered

I have a static IP network block (what used to be called a Class C a long time ago) which I need to get routed to my NBN service.  I've spent hours on the phone talking to Telstra call centre staff, who have ultimately been unable to assist me in getting this configured.  Can someone please advise on the definitive process for getting my address block routing set up?  Who do I need to call to get this done?

 

Thanks!

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: Static IP Block Routing

Have you tried the Apps Marketplace number? 1800 878 483
Reasonably certain their support area can deal with these sort of things
I am Complex Customer Service Specialist, nominally working with most assurance products. However, I am not an official representative on CrowdSupport.

IT Helpdesk and Technicial Support by Telstra Platinum
Smart Home Automation & Monitoring from Telstra
Helping Australians Find the Things that Matter Most with Telstra Locator

View solution in original post

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
2 REPLIES 2
Highlighted
Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: Static IP Block Routing

Have you tried the Apps Marketplace number? 1800 878 483
Reasonably certain their support area can deal with these sort of things
I am Complex Customer Service Specialist, nominally working with most assurance products. However, I am not an official representative on CrowdSupport.

IT Helpdesk and Technicial Support by Telstra Platinum
Smart Home Automation & Monitoring from Telstra
Helping Australians Find the Things that Matter Most with Telstra Locator

View solution in original post

Highlighted
Level 1: Cadet

Re: Static IP Block Routing

Thanks for the quick response, I'll try them today!

My Telstra

Manage your business services on your mobile with the My Telstra app.

Find out more