JLM3
Level 1: Cadet

Telstra Smart Modem Gen 2

Answered

Does the Telstra Smart Modem Gen 2 automatically update its firmware.  If so, is anyone able to tell me when the last automatic update occurred ?

1 ACCEPTED SOLUTION

Accepted Solutions
cf4
Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: Telstra Smart Modem Gen 2

The modemd should automatically update. The latest update was first deployed about two months ago but not all modems get updated at same time and some modems have not been updated yet.

 

Latest firmware is.

 

LH1000 0.14.12r

DJA0231 20.3.c.0329-MR19-RA 

 

Previous firmware

LH1000 0.13.1r

DJA0231 18.1.c.0549-MR17-RB 

 

You can check firmware version on the modem's at the top left hand side of modems log in page (http://192.168.0.1).

 

Sometimes the modems want update and have to be factory reset.

View solution in original post

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
2 REPLIES 2
Dowser
Level 21: Augmented
Level 21: Augmented

Re: Telstra Smart Modem Gen 2

  • We update your modem automatically via your internet connection whenever new firmware is developed.
  • To make sure you receive the latest updates, you should always leave your modem on.

Source

cf4
Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: Telstra Smart Modem Gen 2

The modemd should automatically update. The latest update was first deployed about two months ago but not all modems get updated at same time and some modems have not been updated yet.

 

Latest firmware is.

 

LH1000 0.14.12r

DJA0231 20.3.c.0329-MR19-RA 

 

Previous firmware

LH1000 0.13.1r

DJA0231 18.1.c.0549-MR17-RB 

 

You can check firmware version on the modem's at the top left hand side of modems log in page (http://192.168.0.1).

 

Sometimes the modems want update and have to be factory reset.

View solution in original post

My Telstra

Manage your business services on your mobile with the My Telstra app.

Find out more