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Level 1: Cadet

Worse customer service (VERY DISRESPECTFUL STAFF)

The guy I was forwarded to was EXTREMELY EXTREMELY Rude, continuously spoke over me then when I have him an example of how I've been understanding regarding Telstra... He started speaking over me and said I need to speak to someone else to vent..... (Wth?) I wasn't rude nor spoke in a manner that might come across rude.. After telling me he'll get someone I can vent to to call me back he just rushed off the phone... (Hung up)

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Support Team
Support Team

Re: Worse customer service (VERY DISRESPECTFUL STAFF)

Hi @Nomi83

 

Thanks for reaching out and I'm really sorry to hear you've experience this, it's certainly not the service we wish to provide our customers and I can appreciate your frustration. 

 

Were there any outstanding matters I can assist with today? 

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