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Level 1: Cadet

Add a new phone to an existing business account

I went into a Telstra store yesterday to add a new phone onto our account but were told that due to COVID19 they were not able add a phone onto an existing business contract.

They could give me a new number but could’t sell me a phone on a contract.

When will this restriction be lifted?

We are a long standing business customer with Telstra and we have an employee needing a phone to use at home but we can’t get one for them which is very frustrating!

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