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NILOHOOK
Level 1: Cadet

How do I find out when my mobile contracts have expired? 

BozzoMozzo
Level 1: Cadet

Have a telstra number that is called a FaxStream Business line. I wish to port away. My understanding is that there is no FaxDuet or enhanced faxstream features. Apparently Faxstream in its basic form simply offers extra features on a PSTN line, most ...

ewargawrg
Level 2: Rookie

No matter how you phone them they expect you to 'chat' to some bot. I can't beleive they have no one at Telstra to talk to anymore.

karatekid2
Level 1: Cadet

I just received an email from Telstra saying if  I upgrade/update my Business mobile Plan Medium to $65/month before 30 Sept 2020 I will get discount/credit of $5 every month for 12 month and also retain my existing discount with 80GB and access to 5 ...

Neillars
Level 1: Cadet

Hi, we have a staff member moving temporarily to NZ and are looking at the best option for our business to reduce the cost of calls to and from Australia to NZ.The staff member has a company mobile phone so we can add an International Day Pass at $5/ ...

Geekcohen
Level 1: Cadet

Is there any larger plan on 4G than what is currently available? Looking for something larger as I work from home running a small business and the house has NBN wireless, looking for something that is a bit faster as I am in IT.

Carly8
Level 1: Cadet

My order number tracking is saying incorrect 

xygtho
Level 1: Cadet

On Wednesday 22 July i received text to inform me my 24 month business mobile lease is about to end. To avoid paying a device non return fee i need to return phone in good working order.For more info visit tel.st/m24sb  I have tried to navigate this ...

Micka1106
Level 1: Cadet

Hi just after my service to be re connected

TED533
Level 1: Cadet

HELLO, ABOUT 6 WEEKS AGO OR MORE I SIGNED UOP OIR A NEW PLAN AND IPHONE . I HAVE NOT RECEIVED MY PHONE . PLEASE REPLY TO THIS . 

Tug-Boat
Level 2: Rookie

Does anyone know what happens to existing mobile SIM and data SIM contracts when they expire? Will they automatically just 'stay the same'? (Ie. same monthly cost will be billed, same service provided) There is currently no way to contact Telstra to ...

PaulyD134
Level 1: Cadet

Thank you Telstra for screwing my business, I have a 125gig plan that I pay heaps for and you casually cancelled my data sim that was running my database.Telstra’s response was we don’t support that anymore but you can purchase another data sim on a ...

Felix_01
Level 2: Rookie

Just had a meeting this morning which we thought was with Telstra, but was actually a Telstra Business Partner, "TelcoWorld". We were told that if we wanted to keep our existing analogue PABX and connect to the NBN we would have to pay a Telstra Busi ...

Nick0h
Level 1: Cadet

We have learnt to understand that Telstra One Number is now available for all accounts including business accounts. I am faced with a new challenge in trying to convince the business that $5 a month is business justified and not just a luxury additio ...

CCMS
Level 2: Rookie

When will Telstra One Number be available for Apple Watch Cellular users on a corporate plan? It is currently only available to consumer and small business customers.

in-limbo
Level 2: Rookie

Anyone else been kept with no broadband and no solution for 12 days after cessation of ADSL2+ service and complete failure to activate the Telstra Business on NBN?We've had sync all the time and tried 2 Telstra Gateway Pro modems and also two NBN-com ...

Community Manager CrowdSupport Community Manager
Community Manager

If you want to change your Call Diversion and Call Forwarding settings, just follow these simple steps.   To set-up Call Forward Immediate.
1. Lift your phone’s handset and wait for the dial tone.
2. Dial *21
3. Key in the number you want your calls for ...

gabrielsadaka
Level 1: Cadet

Hi, I just received my Nokia Lumia 920 and called up to have my new sim activated as my old sim wasn't a nano sim card and was told it will take between 5-24 hours for the sim to be activated. I am an existing telstra business customer, I ordered a n ...

Dan3153
Level 1: Cadet

Hello everyone, I have some questions about the business bundle service. After called Telstra for several times, I found different stuff gave me different answers. Maybe someone from the forum can give me the information that not misleading.  I signe ...

LarrySix
Level 3: Gumshoe

These days we have a Personal Identification Number (PIN) for many things, including your mobile phone. After we turn our mobile phones on more often than not you are required to enter you PIN. If you are like me I rarely turn off my mobile therefore ...

BozzoMozzo
Level 1: Cadet

Have a telstra number that is called a FaxStream Business line. I wish to port away. My understanding is that there is no FaxDuet or enhanced faxstream features. Apparently Faxstream in its basic form simply offers extra features on a PSTN line, most ...

ewargawrg
Level 2: Rookie

No matter how you phone them they expect you to 'chat' to some bot. I can't beleive they have no one at Telstra to talk to anymore.

Neillars
Level 1: Cadet

Hi, we have a staff member moving temporarily to NZ and are looking at the best option for our business to reduce the cost of calls to and from Australia to NZ.The staff member has a company mobile phone so we can add an International Day Pass at $5/ ...

Geekcohen
Level 1: Cadet

Is there any larger plan on 4G than what is currently available? Looking for something larger as I work from home running a small business and the house has NBN wireless, looking for something that is a bit faster as I am in IT.

Carly8
Level 1: Cadet

My order number tracking is saying incorrect 

TED533
Level 1: Cadet

HELLO, ABOUT 6 WEEKS AGO OR MORE I SIGNED UOP OIR A NEW PLAN AND IPHONE . I HAVE NOT RECEIVED MY PHONE . PLEASE REPLY TO THIS . 

BreeGribble6
Level 1: Cadet

Hi,I went into a Telstra shop in Mildura to see when my plan would be up as i knew it was close to 24 months... only to be informed that i was actually on a LEASE Plan? How was i not informed of this when my phone was first handed to me? I have alway ...

Azita
Level 1: Cadet

Hey guys, I would like to setup a business account with Telstra. I want to know if Telstra provides this service:

SCENARIO:
1. First customer calls and first phone will get busy.2. Second customer calls and since the first phone is busy, it should redi ...

cooldone
Level 1: Cadet

My mum’s Bigpond businesses email account been hacked she has accounts linked to it.we are concerned people will steal from and do damage to anything they can with her company.She has tried to get hep from Telstra over phone but after an hour they re ...

gas347
Level 1: Cadet

contract start and end dates are blank and have always been blank, please explain and supply me with the correct information please

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