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BreeGribble6
Level 1: Cadet

Hi,I went into a Telstra shop in Mildura to see when my plan would be up as i knew it was close to 24 months... only to be informed that i was actually on a LEASE Plan? How was i not informed of this when my phone was first handed to me? I have alway ...

bluepirate
Level 1: Cadet

what is the best plan for a business with five phones, fax, eftpos and high nbn usage - main office phone is used constantly, other four are used irregularly but could be in use at one timeis the $55 plan per phone? 

Micka1106
Level 1: Cadet

Hi just after my service to be re connected

DR20
Level 1: Cadet

I would like to downgrade my business plan as i am not currently using it

Gundillion
Level 1: Cadet

Anyone else having trouble with data allowance? I have 4 phones with 60gb each on shared data. Total of 240gb per month. On this month rollover my app is saying 240mb instead. So I max out my data in 1 day and then my data slows right down. Trying to ...

Azita
Level 1: Cadet

Hey guys, I would like to setup a business account with Telstra. I want to know if Telstra provides this service:

SCENARIO:
1. First customer calls and first phone will get busy.2. Second customer calls and since the first phone is busy, it should redi ...

cooldone
Level 1: Cadet

My mum’s Bigpond businesses email account been hacked she has accounts linked to it.we are concerned people will steal from and do damage to anything they can with her company.She has tried to get hep from Telstra over phone but after an hour they re ...

Alfred5
Level 1: Cadet

Hi, I am enquiring about my phone plan

784006
Level 1: Cadet

Hi, I'm an existing Telstra customer and want to take up a new Telstra plan. Will I need a new SIM card or will I be able to keep my existing SIM card?

gas347
Level 1: Cadet

contract start and end dates are blank and have always been blank, please explain and supply me with the correct information please

Tug-Boat
Level 2: Rookie

Does anyone know what happens to existing mobile SIM and data SIM contracts when they expire? Will they automatically just 'stay the same'? (Ie. same monthly cost will be billed, same service provided) There is currently no way to contact Telstra to ...

PaulyD134
Level 1: Cadet

Thank you Telstra for screwing my business, I have a 125gig plan that I pay heaps for and you casually cancelled my data sim that was running my database.Telstra’s response was we don’t support that anymore but you can purchase another data sim on a ...

Felix_01
Level 2: Rookie

Just had a meeting this morning which we thought was with Telstra, but was actually a Telstra Business Partner, "TelcoWorld". We were told that if we wanted to keep our existing analogue PABX and connect to the NBN we would have to pay a Telstra Busi ...

Nick0h
Level 1: Cadet

We have learnt to understand that Telstra One Number is now available for all accounts including business accounts. I am faced with a new challenge in trying to convince the business that $5 a month is business justified and not just a luxury additio ...

CCMS
Level 2: Rookie

When will Telstra One Number be available for Apple Watch Cellular users on a corporate plan? It is currently only available to consumer and small business customers.

in-limbo
Level 2: Rookie

Anyone else been kept with no broadband and no solution for 12 days after cessation of ADSL2+ service and complete failure to activate the Telstra Business on NBN?We've had sync all the time and tried 2 Telstra Gateway Pro modems and also two NBN-com ...

Community Manager CrowdSupport Community Manager
Community Manager

If you want to change your Call Diversion and Call Forwarding settings, just follow these simple steps.   To set-up Call Forward Immediate.
1. Lift your phone’s handset and wait for the dial tone.
2. Dial *21
3. Key in the number you want your calls for ...

gabrielsadaka
Level 1: Cadet

Hi, I just received my Nokia Lumia 920 and called up to have my new sim activated as my old sim wasn't a nano sim card and was told it will take between 5-24 hours for the sim to be activated. I am an existing telstra business customer, I ordered a n ...

Dan3153
Level 1: Cadet

Hello everyone, I have some questions about the business bundle service. After called Telstra for several times, I found different stuff gave me different answers. Maybe someone from the forum can give me the information that not misleading.  I signe ...

LarrySix
Level 3: Gumshoe

These days we have a Personal Identification Number (PIN) for many things, including your mobile phone. After we turn our mobile phones on more often than not you are required to enter you PIN. If you are like me I rarely turn off my mobile therefore ...

BreeGribble6
Level 1: Cadet

Hi,I went into a Telstra shop in Mildura to see when my plan would be up as i knew it was close to 24 months... only to be informed that i was actually on a LEASE Plan? How was i not informed of this when my phone was first handed to me? I have alway ...

Micka1106
Level 1: Cadet

Hi just after my service to be re connected

Azita
Level 1: Cadet

Hey guys, I would like to setup a business account with Telstra. I want to know if Telstra provides this service:

SCENARIO:
1. First customer calls and first phone will get busy.2. Second customer calls and since the first phone is busy, it should redi ...

cooldone
Level 1: Cadet

My mum’s Bigpond businesses email account been hacked she has accounts linked to it.we are concerned people will steal from and do damage to anything they can with her company.She has tried to get hep from Telstra over phone but after an hour they re ...

gas347
Level 1: Cadet

contract start and end dates are blank and have always been blank, please explain and supply me with the correct information please

DMDFA
Level 1: Cadet

I need a telstra sales person who is a franchise specialist to supply my business system 

LynnieMD
Level 1: Cadet

Good morning, I am wondering how long it will be until I receive my bundle for my small business please?  My order number is  SMB80399.  I look forward to hearing from you,  Kind regards, Lyn 

mia12
Level 1: Cadet

I have tying to cancel our $40 a month tech support since January. I have sent various emails, and tried calling but hanging on hold for 40 minutes and more and still not getting through, very frustrating! The 24 chat will not open either! l just wan ...

Rimian
Level 1: Cadet

I went into a Telstra store yesterday to add a new phone onto our account but were told that due to COVID19 they were not able add a phone onto an existing business contract.They could give me a new number but could’t sell me a phone on a contract.Wh ...

saltyseadog
Level 1: Cadet

Hi Guys, Can I get an Xbox bundled into my Small Business account, or do I need to have a Consumer account?

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