Data sharing

[PaulyD134]

Thank you Telstra for screwing my business, I have a 125gig plan that I pay heaps for and you casually cancelled my data sim that was running my database.

Telstra’s response was we don’t support that anymore but you can purchase another data sim on a new plan, considering I already pay $160 per month I feel like I have just been kicked in the arse yet again by a company that has lost touch with its customers. Not happy Jan

[Jupiter · Accepted solution]

If you are on a business plan, then data sharing still exists. It was only removed for consumer plans. 

[jenimak]

Hello PaulyD,

According the Telstra Chat guy, not only have they cancelled the data sharing sims, but THEY ARE CONTINUING TO CHARGE YOU FOR THEM. They will keep doing so until YOU have personally contacted them and told them to stop charging you, they are perfectly happy to keep billing you for a service they no longer provide. At least, that's what I was told (not in those words, exactly, but the sub-text was clear) when I queried the continuing charge on my bill this month.

Not happy, Jan

[StrayaM8]

Any service still on an old, out of market "data sharing" plan, will still retain full data sharing capability, continuing to share data with each and every other service on the same account that also has data sharing capability. The existing out of market data share plans have not lost any functionality.