@Seb91357 wrote:
Thankyou for reading this,
I rang the customer service number and i was unable to put foward my service password because i have a company phone and i do not know that sort of information, i still have the card that came with my sim although it seems i cannot unlock my PUK, is there any possible way i could uncover my PUK without the service password?
I would be grateful for any response.
You could have a little trouble then. You need to be able to identify yourself as the account holder or somebody who has been granted equivalent access.
The only other place you can find your PUK, other than the various Telstra ways which require ID is that it will br printed on the paperwork that came with your service (the contract, etc). But, there's a good chance you don't have that if it's a company phone.
You may need to contact the person at work who is responsible for the phones. Or be lucky and find an operator who you can persuade you are the service holder if your name is recorded against the phone as the official user. That's probably not the most politically correct advice in the world. Maybe if you go into a store and can provide sufficient ID that they know they can track you down if you're pulling a swifty, you might find a sympathetic ear face-to-face
--
Kevin
[ I am a Telstra Employee however my posts here are done in a personal capacity.]
Hello