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Porting number to Telstra
I lodged request in March to porting landline number from Optus to Telstra, I received a few phone calls to confirm the request. But nothing happen until now, when I called yesterday was told my request is on hold to get my confirmation of willing to wait for 39days. It is really frustrate as my request was done more than 2 months but nobody looking after. Anyone knows who shall I contact to get this sorted, I am sick of explaining the story again and again when I call Telstra everytime to speak to different people.
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Re: Porting number to Telstra
Due to the long wait time, if the accounts team have not been able to assist on 13 22 00 I would recommend you raise an official complaint and have a case manager assigned to your account you can do so via the following links:
Please let us know how you go.
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