Bayd76
Level 1: Cadet

24/7 app

Are there issues with the 24/7 app currently. Haven’t been able to sign in for about two weeks. The online customer service has been zero help. I can log in online just not through the app. It states that it currently can’t sign me in I have to wait a few minutes. I have deleted the app, reinstalled it, changed passwords, used different phones still no luck. Anyone else having this issue as Telstra have been zero help.

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2 REPLIES 2
Jupiter
Level 25: The Singularity
Level 25: The Singularity

Re: 24/7 app

You need to download the My Telstra app instead and use that.  The 24x7 app was retired a couple of months ago. 

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.
Bayd76
Level 1: Cadet

Re: 24/7 app

Thanks for the reply. Sorry the My Telstra app is the one I meant- not 24/7 app. Either way their app isn’t working and their customer service team are not helping...

Set it & forget it

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Setup direct debit