Level 1: Cadet

Apple Watch Series 6 - connection failure!!!

So I bought the series 6 on Friday, which they sell at Telstra and it's not connecting to one number.  Support sent me a list of compatible watches and Series 6 isn't on it, nor is the iPhone 12, which Telstra also sell. 


So why do Telstra sell Apple Watch Series 6 if they're not compatible with one number???  


Has anyone had any success with this? Thanks in advance.

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