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Moderator Deanna
Moderator

How to Search on CrowdSupport   There are three different search options on CrowdSupport:   (1)    Search CrowdSupport for previous posts (2)    Search for Knowledge Base articles (3)    Search for Users   Search for Previous Posts   Have a question ...

Geo101
Level 3: Gumshoe

Can I please get some suggestions to enable my new Telstra Locator service? All the below was emailed to the Telstra Locator team on 11th September, I did receive a call back that it was a common problem they were working on, but have had no contact ...

catsmum
Level 3: Gumshoe

Hi,Not sure if this is the right place, but when using my PC to use Crowd Support, I keep getting one of the following two messages:  "Sorry, unable to complete the action you requested."  " Request entity too large  It is a bit frustrating, when try ...

FedUp2020
Level 1: Cadet

Anyone else had it up to their eyeballs with the insanely bad service that we are paying a fortune for with Telstra? I've recieved an email today saying I've been incorrectly charged for my mobile service, but no explanation of how or why and then ha ...

mick67154
Level 2: Rookie

I just received your latest notification that you are to drop B.Pay payments.This is not convenient, I live in the country and the nearest Post Office is miles away.With covid restrictions I am limited to local travel only.First you wanted to charge ...

HeavyDJ
Level 4: Private Eye

So I received a email the other day that the Telstra Smart Home Service is being discontinued from 16 November 2020.So I am assuming that since the major change in Smart Home plans people have not taken up this option, but given the customers who hav ...

Avidray
Level 1: Cadet

I rely on receiving my utilities' invoices via email.  As per normal I had recently received sms messages from Origin to say invoices had been emailed to me.  I didn't receive them.  I contacted Origin and they sent them while I was online and they s ...

teddyboy2014
Level 6: Bloodhound

Hi, I want another email acc with Telstra, but I can see anywhere how I access this 

telstrasuckbig1
Level 1: Cadet

When is this company going to fall over or pulled into lineDon't give a **bleep** about people u can no longer talk to anyone to get **bleep** fixedA week to get a SIM activated app still doesn't work only with them now spend so much time away from P ...

CCE
Level 1: Cadet

I would like to delete my Avatar but have been advised this is not possible but that a Moderator can change the name. How do I contact a Moderator please ?

TimBres
Level 1: Cadet

How hard is it for customers to get some form of service help... every single time.... i'm sure the majority of people here are feeling the same.Anyone else think that calling them ends us getting hung-up on and sent a link to an app worthless??? I'v ...

catsmum
Level 3: Gumshoe

Hi,Not sure if this is the right place, but when using my PC to use Crowd Support, I keep getting one of the following two messages:  "Sorry, unable to complete the action you requested."  " Request entity too large  It is a bit frustrating, when try ...

teddyboy2014
Level 6: Bloodhound

Hi, I want another email acc with Telstra, but I can see anywhere how I access this 

CCE
Level 1: Cadet

I would like to delete my Avatar but have been advised this is not possible but that a Moderator can change the name. How do I contact a Moderator please ?

BillyT4
Level 1: Cadet

My property is adjacent to the Telstra Ningi facility. I've just had a dead tree break in half and fall on my back fence causing damage. There are more trees in the same condition. Anyone know how I can get through to Telstra to let them know about t ...

gozwald3
Level 3: Gumshoe

If I click my profile it says I have 4 posts, but this is not a link nor is there any obvious way to see what my previous posts are?

Neddy11
Level 1: Cadet

A team was working in our street and left behind an item of value.  How could I track down the crew to let them know?

Natimuk
Level 2: Rookie

Telstra boundary fence is in disrepair and falling onto my property!  There is no signage on the fence to indicate who to call. Local Telstra retail shop and calling 132203 did not help. Please contact me ASAP or let me know who to contact or if the ...

Trickett
Level 2: Rookie

I am also awaiting advice from Telstra re a delivery date of a new phone so I have done some research to try to discover a more likely reason for delivery delays (which I have discovered Optus is also experiencing). The Transport Workers Union advise ...

Been-there
Level 1: Cadet

While trying to set up a new profile I was asked tro select an avatar. All I had to choose from was a geap of greyed out circles and I couldn't click on any of them anyway

FedUp2020
Level 1: Cadet

Anyone else had it up to their eyeballs with the insanely bad service that we are paying a fortune for with Telstra? I've recieved an email today saying I've been incorrectly charged for my mobile service, but no explanation of how or why and then ha ...

telstrasuckbig1
Level 1: Cadet

When is this company going to fall over or pulled into lineDon't give a **bleep** about people u can no longer talk to anyone to get **bleep** fixedA week to get a SIM activated app still doesn't work only with them now spend so much time away from P ...

MysticWiz
Level 1: Cadet

Has anyone else noticed that.... You call telstraget sent a txt message linkforwarded to chatchat does not answerchat bot suggests contacting through the appthe app chat sends you back to the same chatwhich sends you a linkwhich logs you into the web ...

deejerydoo
Level 3: Gumshoe

This is actually a community support not feedback question, but you appear to not have an option for asking support questions... I have been wondering why it is I never receive email notifications to forum posts and topics for some time. I have just ...

deejerydoo
Level 3: Gumshoe

Trying to respond to a personal message and am not able to send my reply. All I am getting is: "Correct the highlighted errors and try again. None of the users have PM enabled. Message will not be sent."

00007
Level 1: Cadet

I am being redirected to the Telstra router each time I click on my bookmark (opens up the router login page) or do a fresh search on the BOM webpage (opens up a new page with access denied - as per screenshot). It even changed the logo on my bookmar ...

SLK2007
Level 1: Cadet

I reported a low aerial cable across my drive way, Telstra Report No. 172941529. I was advised that this would be attended to within 48hrs. This problem was reported last Thursday, 20/8/2020 and has, as yet, not been addressed. Are you able to advise ...

UNHAPPY-TELSTRA
Level 1: Cadet

HOW DO YOU PRINT A FULL LIST OF WEBMAIL CONTACTS

bbwgus
Level 1: Cadet

ADSL serviceOn Wednesday 19th August approximately 5pm I lost internet access. I did all the things I knew to do which did not work. I rang and was relayed to a text service because "that's how Telstra can serve me better". I texted at 8.11pm but the ...

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