Level 1: Cadet

cancelling service request

i submitted a service request but i realised after that i selected the wrong option. i’ve tried cancel the request both online and through telstra phone support but have been unable. any hep is appreciated!

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Support Team
Support Team

Re: cancelling service request

Hi uglyboy. 


Thanks for getting in touch, apologies for the delay getting back to you. I see you were having some troubles regarding cancelling a service request. 

Can you please give me some more specifics about what this was in relation to? What Telstra service did you need help with? Happy to help or get you pointed in the right direction for further assistance. 

 

Regards - Tom
 

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