sam-13
Level 1: Cadet

Default from Testra

Hi Community,

I recently saw my credit report and found a default from Testra on an unpaid amount of $340. 

Whereas, this payment has been made in full recently, late but done.

Nor Testra or the recoveries firm have contacted me or sent as default letter as per law before doing this.

what should I do?

No warning and no default letter warning which is a normal process before doing this?

thanks,

Sam

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Dowser
Level 21: Augmented
Level 21: Augmented

Re: Default from Testra

Contact the Financial Hardship team using the phone numbers on the webpage

Given your account of not receiving relevant communications, they should be able to assist you in possibly removing that late payment from your credit record 

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit