koole
Level 1: Cadet

how do i stop reoccurring telstra bill scam

How do i stop the telstra scam bill as it seems to pop up every month just after my real telstra bill 

No matter how many times i put it as junk 

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
2 REPLIES 2
Dowser
Level 18: Intelligence Chief
Level 18: Intelligence Chief

Re: how do i stop reoccurring telstra bill scam

Are you able to elaborate on the “scam bill”?.

 

If you change your monthly bill payment method to direct debit payment that ensures payment.

You could request Telstra stop emailing your bills.  (Your genuine bills would still be accessible via the My Telstra app.)

abthomp
Level 14: Field Agent

Re: how do i stop reoccurring telstra bill scam

The spam and block functions on Telstra Webmail do not appear to work too well.

One of our e-mail addresses is copping a barrage of spam at the moment.

I'm blocking in Outlook but even though I've added the addresses to the block list on Webmail they still keep going to the Webmail Inbox rather than going to the Junk folder

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit