Level 1: Cadet

How to get support overseas? 24x7 Chat does not work.

I am trying to get some sort of support whilst overseas. No matter which browser I use I am unable to get 24x7 Chat to work. I have tried Safari, Firefox, Chrome on Mac and Safari on iOS as well as the Telstra 24x7 app on my iPhone.

 

Nothing works!!! Any suggestions on how I can get some support?

 

Come on Telstra, your customers do travel outside Australia you know!!!!!!!!!

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
1 REPLY 1
Highlighted
Level 23: Superhero

Re: How to get support overseas? 24x7 Chat does not work.

I'm not a Telstra staff member.

Using a Telstra mobile, you can ring Telstra, from overseas,  free of charge on +61 439 125 109

Best wishes

PP

If I have helped you, a "Like" would be appreciated.

If my advice is a solution, please acknowledge it.

I'm not a Telstra employee.
50 + years exp. in radio comms., eg mobile phones since 1963, two-way radios, base stations, antennas & pagers. Expert in current Telstra Go repeaters & smart antennas.
"Being 75 years of age, entitles one to be an expert at everything!!"

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit