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How to Use the Search Feature on CrowdSupport
How to Search on CrowdSupport
There are three different search options on CrowdSupport:
(1) Search CrowdSupport for previous posts
(2) Search for Knowledge Base articles
(3) Search for Users
Search for Previous Posts
Have a question but don’t know where to start? Start here, as your question may have already been asked and answered J
To search for posts on a specific topic, select ‘CrowdSupport’ from the dropdown menu and enter your search term. The search will retrieve all relevant posts:
Search Knowledge Base Articles
CrowdSupport has a variety of Knowledge Base articles. Members of CrowdSupport collectively write, edit and maintain these articles. Knowledge Base articles are more informative than forum posts and are a good starting point if you are looking for an in-depth answer.
To search for a Knowledge Base article, select ‘Knowledge Base’ from the dropdown menu and enter your search term:
Search for Users
This feature lets you search for other CrowdSupport members. To search for a member, select ‘Users’ from the dropdown menu, and enter the username:
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Don't forget to tag answers as Accepted Solutions and give a Kudo to the member(s) who helped you out
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