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Likely reason for delayed delivery of hardware orders

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I am also awaiting advice from Telstra re a delivery date of a new phone so I have done some research to try to discover a more likely reason for delivery delays (which I have discovered Optus is also experiencing). The Transport Workers Union advised in late 2019 of widespread industrial action in 2020 re a range of issues of concern to members. Suggest that the TWU  action is the logistical issues Telstra is likely what it is referring to!! (Google TWU for further info).

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Level 23: Superhero
Level 23: Superhero
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Re: Likely reason for delayed delivery of hardware orders

Hi Trickett,

 

Or it could be because Toll Transport had a cyber attack against their company.

 

Telstra is named in the below link as having their deliveries affected by this attack.

https://www.afr.com/technology/toll-faces-customer-fallout-after-cyber-attack-20200214-p540s2

I am NOT a Telstra employee and never have been. However, I AM a customer who volunteer's my time in the hope to help someone with their question.
To show your appreciation to myself or another member, please click on the LIKE or mark as a SOLUTION for any post that you have found helpful on this forum.

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Level 23: Superhero
Level 23: Superhero
Accepted Solution

Re: Likely reason for delayed delivery of hardware orders

Hi Trickett,

 

Or it could be because Toll Transport had a cyber attack against their company.

 

Telstra is named in the below link as having their deliveries affected by this attack.

https://www.afr.com/technology/toll-faces-customer-fallout-after-cyber-attack-20200214-p540s2

I am NOT a Telstra employee and never have been. However, I AM a customer who volunteer's my time in the hope to help someone with their question.
To show your appreciation to myself or another member, please click on the LIKE or mark as a SOLUTION for any post that you have found helpful on this forum.

View solution in original post

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Level 2: Rookie

Re: Likely reason for delayed delivery of hardware orders


@Smiley3 wrote:

Hi Trickett,

 

Or it could be because Toll Transport had a cyber attack against their company.

 

Telstra is named in the below link as having their deliveries affected by this attack.

https://www.afr.com/technology/toll-faces-customer-fallout-after-cyber-attack-20200214-p540s2


 

Level 2: Rookie

Re: Likely reason for delayed delivery of hardware orders

Thanks Smiley3,

Cyber attack seems more plausible, hope customer order details haven’t been compromised!

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