Likely reason for delayed delivery of hardware orders

[Trickett]

I am also awaiting advice from Telstra re a delivery date of a new phone so I have done some research to try to discover a more likely reason for delivery delays (which I have discovered Optus is also experiencing). The Transport Workers Union advised in late 2019 of widespread industrial action in 2020 re a range of issues of concern to members. Suggest that the TWU  action is the logistical issues Telstra is likely what it is referring to!! (Google TWU for further info).

[Smiley3 · Accepted solution]

Hi Trickett,

Or it could be because Toll Transport had a cyber attack against their company.

Telstra is named in the below link as having their deliveries affected by this attack.

https://www.afr.com/technology/toll-faces-customer-fallout-after-cyber-attack-20200214-p540s2

[Trickett]

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@Smiley3 wrote:

Hi Trickett,

Or it could be because Toll Transport had a cyber attack against their company.

Telstra is named in the below link as having their deliveries affected by this attack.

https://www.afr.com/technology/toll-faces-customer-fallout-after-cyber-attack-20200214-p540s2

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[Trickett]

Thanks Smiley3,

Cyber attack seems more plausible, hope customer order details haven’t been compromised!