Strange Messages

[catsmum]

Hi,

Not sure if this is the right place, but when using my PC to use Crowd Support, I keep getting one of the following two messages:

 "Sorry, unable to complete the action you requested." 

" Request entity too large 

It is a bit frustrating, when trying to reply or give feedback to a response.

Any ideas as to what is causing this?   Have logged out and in again, but this has been happening for several days now.

Thankss

Catsmum

j

[Rohan123]

Hi @catsmum 

I used to suffer the same problem.

To fix this download ccleaner.

https://www.ccleaner.com/

Run the program and it will fix this from happening.

Please note that it will clear some of your recent searches and quick links on google.

[SteveW_52 · Accepted solution]

Is that happening n a PC/Browser, a mobile device or both?

Have you tried clearing 'All cookies and site data' or similar for the browser you are using, not just clearing cache?

[catsmum]

Thanks Rohan123.   I have just downloaded this and logged in again, and was

immediately able to reply to you.

Great !  :-)

Catsmum

[catsmum]

Yes, Steve, I have just cleaned my cache and the problem seems to be ok now.

I am using my PC and I guess I should clear things more often!  :-)

[SteveW_52]

You can set your browser to clear things automatically - which is what I do. I use Brave browser which is chromium based, just like Edge and Chrome do..  it makes it a bit easier to set thosethings.