Bigwoodrz
Level 2: Rookie

Telstra TV App not pairing IOS 14.6

Upgraded iPhone to iOS 14.6 and TV App not pairing.  App was fixed by Telstra  for iOS 14.5 but has stopped pairing under iOS 14.6

Try again Telstra 

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2 REPLIES 2
Jupiter
Level 25: The Singularity
Level 25: The Singularity

Re: Telstra TV App not pairing IOS 14.6

Sounds like Telstra fixed the problem that Apple introduced and then Apple broke it again (possibly by fixing what they broke last time).

 

Apple used to be pretty good with firmware updates, unfortunately their core is now rotten (too many bugs getting in - needs to be sprayed).

 

If you have uninstalled the app, hard reset the phone and reinstalled the app, then if it still doesn't work properly send an email to telstratv.operations@team.telstra.com to report the fault.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.
Bigwoodrz
Level 2: Rookie

Re: Telstra TV App not pairing IOS 14.6

Thank you all good

Followed your advice and now works

many thanks 

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