Mike1314
Level 1: Cadet
July 2019

Transfer of Telstra company phone number to personal sim card

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I have a Telstra company phone which I am taking with me as I leave the company. I need to transfer to a new sim card so I got a pre paid sim from Telstra. Will this be suitable to transfer my number to.

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Smiley3
Level 23: Superhero
Level 23: Superhero
July 2019
Accepted Solution

Re: Transfer of Telstra company phone number to personal sim card

In response to Mike1314

Hi Mike1314,

 

You can't transfer the number to a Pre-Paid sim that already has a number allocated to it.

 

The company and yourself need to fill out Change of Ownership form's.

https://www.telstra.com.au/my-account/change-of-ownership

 

Once the Change of Ownership has finalised you can keep using the sim that is in the mobile now.

 

 

I am NOT a Telstra employee and never have been. However, I AM a customer who volunteer's my time in the hope to help someone with their question.
To show your appreciation to myself or another member, please click on the LIKE or mark as a SOLUTION for any post that you have found helpful on this forum.

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Smiley3
Level 23: Superhero
Level 23: Superhero
July 2019
Accepted Solution

Re: Transfer of Telstra company phone number to personal sim card

In response to Mike1314

Hi Mike1314,

 

You can't transfer the number to a Pre-Paid sim that already has a number allocated to it.

 

The company and yourself need to fill out Change of Ownership form's.

https://www.telstra.com.au/my-account/change-of-ownership

 

Once the Change of Ownership has finalised you can keep using the sim that is in the mobile now.

 

 

I am NOT a Telstra employee and never have been. However, I AM a customer who volunteer's my time in the hope to help someone with their question.
To show your appreciation to myself or another member, please click on the LIKE or mark as a SOLUTION for any post that you have found helpful on this forum.

View solution in original post

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