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Mobile prepaid

Just Registered

Mobile prepaid

I would love for this company to make the advancement that others have not, and allow customers to access their pre-paid plans/contracts on the 24x7 app. I was checking to see if I could skip the hassle of calling the #111# number to add data. This would improve user interface and most likely make a vast majority of customers (myself included) quite happy. Allowing us to actively, and quickly, top up our data, manage our bills (like with internet bundles already implemented) and keep track of due dates/data usage. I have plenty more ideas, feel free to get back to me.

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Level 25: The Singularity
Level 25: The Singularity

Yes, it would be a great idea, and Telstra thought so too. That's why you've been able to manage your prepaid account through the 24x7 app for ages now. I manage my son's prepaid through the app.


Log in via the website using your Telstra ID and attach your prepaid service, then use your Telstra ID to log in to the app on your phone and off you go.

Community Manager Community Manager
Community Manager
Status changed to: Completed

As @Jupiter has stated, this functionality already exists you just need to log into an account that is associated with the pre-paid service.