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@Toomuchit wrote:
Having difficulty applying for the COVID-19 25 GB extra data offer on my post paid mobile. Telstra instructions suggest I can do it via the home tab on my mobile phone My Telstra app. But I just can't see how it's done. I asked Codi... the automated assistant, but I keep getting the same answer... ie do it via the home tab in the app. Has anyone else had any luck?
Hi @Toomuchit
Try this direct link https://say.telstra.com.au/customer/general/forms/COVID-19
Good luck :-)
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@Toomuchit wrote:
Having difficulty applying for the COVID-19 25 GB extra data offer on my post paid mobile. Telstra instructions suggest I can do it via the home tab on my mobile phone My Telstra app. But I just can't see how it's done. I asked Codi... the automated assistant, but I keep getting the same answer... ie do it via the home tab in the app. Has anyone else had any luck?
Hi @Toomuchit
Try this direct link https://say.telstra.com.au/customer/general/forms/COVID-19
Good luck :-)
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Re: 25 GB extra data offer for post paid mobiles
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Re: 25 GB extra data offer for post paid mobiles
None at all...A late April Fools day joke I think! New app style is not easy...used to be easy, now all over the shop...surely there should be a link to the extra 25 GB...? Another stuff up?
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Re: 25 GB extra data offer for post paid mobiles
There is a link in the app. At the top of the Home screen.
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Re: 25 GB extra data offer for post paid mobiles
In My Telstra app there is only a link to "COVID-19 how this effects you"
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Re: 25 GB extra data offer for post paid mobiles
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Re: 25 GB extra data offer for post paid mobiles
Registered for 25gb but hasn't arrived. Home screen doesn't show link to register again
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Re: 25 GB extra data offer for post paid mobiles
Would be nice to see them offer a bonus to the paid up prepaid users as well. As a lot of the are prepaid because of bad finances. Sorta feels like Telstra have a dump on there chest saying u guys can ruff it paying more for less. We will do anything to pleasure our vips.