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Level 2: Rookie

Additional data during Covid 19

Answered

I can't find the place to register for additional data that is being offered at the moment. I went into my Telstra acct where is says that I can register - click on link for more info - more info says to go back to my account. 

https://covidhelp.com.au/telstra-up-to-25gb-extra-data-waive-late-fees/

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Level 23: Superhero
Level 23: Superhero
Accepted Solution

Re: Additional data during Covid 19

You can use the below link to register for the free Data.

https://say.telstra.com.au/customer/general/forms/COVID-19

I am NOT a Telstra employee and never have been. However, I AM a customer who volunteer's my time in the hope to help someone with their question.
To show your appreciation to myself or another member, please click on the LIKE or mark as a SOLUTION for any post that you have found helpful on this forum.

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Level 23: Superhero
Level 23: Superhero
Accepted Solution

Re: Additional data during Covid 19

You can use the below link to register for the free Data.

https://say.telstra.com.au/customer/general/forms/COVID-19

I am NOT a Telstra employee and never have been. However, I AM a customer who volunteer's my time in the hope to help someone with their question.
To show your appreciation to myself or another member, please click on the LIKE or mark as a SOLUTION for any post that you have found helpful on this forum.

View solution in original post

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Level 2: Rookie

Re: Additional data during Covid 19

Thanks for your help and pasting the link!

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Level 2: Rookie

Re: Additional data during Covid 19

Thank YOU, that was very helpful! I have my data already Smiley Happy

 

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Level 23: Superhero
Level 23: Superhero

Re: Additional data during Covid 19

You're welcome Smiley Happy

 

Originally, customer's were supposed to have registered by today to receive the free Data.

I see Telstra have kindly extended the date to 19th April 2020 

https://exchange.telstra.com.au/supporting-our-customers-during-covid-19/

I am NOT a Telstra employee and never have been. However, I AM a customer who volunteer's my time in the hope to help someone with their question.
To show your appreciation to myself or another member, please click on the LIKE or mark as a SOLUTION for any post that you have found helpful on this forum.
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Level 2: Rookie

Re: Additional data during Covid 19

Many thanks for the link - much appreciated.

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Level 1: Cadet

Re: Additional data during Covid 19


@Kimbobaleenabob wrote:

I can't find the mcdvoice  place to register for additional data that is being offered at the moment. I went into my Telstra acct where is says that I can register - click on link for more info - more info says to go back to my account. 

https://covidhelp.com.au/telstra-up-to-25gb-extra-data-waive-late-fees/


ya same happend to me but they helped me to do it. 

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Level 2: Rookie

Re: Additional data during Covid 19

Thanks so much I've just used for the 2nd offer of data - its great to have this facility as spent a lot of time trying to navigate how to do it on my Telstra app Smiley Frustrated

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Level 2: Rookie

Re: Additional data during Covid 19

Hello..

Was not getting anywhere with re-registering for additional Covid-19 data until I accessed Crowd Support and your very helpful link. All done as a result. THANKYOU. Much appreciated.

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