Trevorw1
Level 1: Cadet

Cancel data sharing

Telstra are automatically canceling my data share and automatically changing me to a higher paid plan with no option to stop or cancel.
The rudest way to look after customers ever.

How can telstra think that this is a good way to look after customers.

Your customers service process sucks big time and those people that approved and implemented this rubbish should be fired.

 

how do I cancel the data plan and not incur a cost that I don’t want and didn’t ask for.

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
1 REPLY 1
SteveW_52
Level 21: Augmented
Level 21: Augmented

Re: Cancel data sharing

Even though they are offering a $10/mth discount on the proposed $15/mth 5 Gb plan, I am just cancelling mine - well porting the services to the opposition, where Data Sharing is still available..  Smiley Happy

Stevo 52
Too many devices, probably an addict :-) also a tinkerer and developer of stuff..
Not with Telstra, just another customer like you!

My Telstra

Keep tabs on your estimated usage with the My Telstra app.

Find out more