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Level 1: Cadet

Data charges

How do i stop the 1 GB of data being charged to my kids mobiles when they reach their usage level?

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Telstra (Retired)
Telstra (Retired)

Re: Data charges

Hey MRC2,

 

Welcome to Crowd Support Smiley Happy

 

This feature is active on all mobile plans that we have active and in market at present and as such is not able to be removed. If they are to exceed the allocated usage allowance in a billing period, then this is charged at $10 for 1GB of extra data. I do apologise for any inconvenience that this does cause. 

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