Data share

[Nhanho]

I just sign the new phone contract with the plan 10G data . When I click on the Telstra 24 7. I see in my usage, there is only 3 days in sharing data. What does it mean?

[Smiley3]

Hi Nhanho,

Does your billing cycle for the month end in 3 days?

Generally it means that you have 3 days left of the current billing cycle to use the data that's remaining, then the next billing cycle starts.

[Nhanho]

Yes, I just signed the phone on Thursday this week and the sharing data is only in 3 days.
I have one more question? How can I connect to Telstra Airl? I have already registered the Telstra ID, downloaded the app but when I signed in the Telstra Air, it does not accept.

[Smiley3]

Hi @Nhanho,

Do you have your wifi turned on?
Have a look at the link.
https://www.telstra.com.au/support/category/broadband/telstra-air/access-the-telstra-air-network-in-...

I have never used Telstra Air so it would be best for you to either go into a Telstra store or go on Live Chat
https://livechat.telstra.com/TCOM:Crowdsupport:Consumer
They will be able to help you more.

You could also write a new post on CrowdSupport asking the question. Someone else might be able to help you on here.