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Level 1: Cadet

Foxtel Now

Hey,   Just smashed my monthly ADSL usage in 1 week by moving from Foxtel Go to Foxtel Now.

Please explain and fix as Foxtel Now is advertised as Unmetred and I operate a small business now with limited ADSL access Smiley Sad

 

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2 REPLIES 2
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Level 24: Supreme Being
Level 24: Supreme Being

Re: Foxtel Now

Foxtel Now is only unmetered on with foxtel internet services AFAIK. It is metered on telstra's internet services

 

https://www.foxtel.com.au/now/support/how-it-works/getting-started/internet-costs.html

I am a Complex Customer Service Specialist, nominally working with most assurance products. However, I am not an official representative on CrowdSupport.

IT Helpdesk and Technicial Support by Telstra Platinum
Helping Australians Find the Things that Matter Most with Telstra Locator
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Level 25: The Singularity
Level 25: The Singularity

Re: Foxtel Now

Foxtel Now is a totally different product to Foxtel Go. Foxtel Go got rebranded as Foxtel and Foxtel Play got rebranded as Foxtel Now.

 

Foxtel (Foxtel Go) is the version that is unmetered on Telstra Landline Broadband Connections and requires a Foxtel susbscription.

 

Foxtel Now (Foxtel Play) is metered and requires a Foxtel Now subscription (different to a regular Foxtel subscription).

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