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Level 1: Cadet

i need to increase my data from 9gb to 15 gb

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my bill account number REMOVED my address REMOVED

my name leonard Thomas Ernst so can increase my mobile data from 9gb to 15gb and what would it cost on my bill  many thanks

len

1 ACCEPTED SOLUTION

Accepted Solutions
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Level 23: Superhero
Level 23: Superhero
Accepted Solution

Re: i need to increase my data from 9gb to 15 gb

Hey @759542len, you'll need to call the mobiles team on 13 22 00 or you can start a chat with the team here
For Official Support Chat Now, try the Online Troubleshooter, check for Outages or Raise a Complaint.

Full Disclosure as part of Telstras Social Media Code.
  • I work for Telstra in the following products.
  • Telstra Platinum, Telstra Business Services, Telstra Smart Home, Velocity, Locator and NBN faults.
  • I'm not here in an official capacity, I just like fixing things and respond in my own time when I can.
  • Include "@343GuiltySpark" in your reply to get my attention if you're after me specifically.
  • My opinions are my own and not that of Telstra's, just so we're all on the same page.

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Level 23: Superhero
Level 23: Superhero
Accepted Solution

Re: i need to increase my data from 9gb to 15 gb

Hey @759542len, you'll need to call the mobiles team on 13 22 00 or you can start a chat with the team here
For Official Support Chat Now, try the Online Troubleshooter, check for Outages or Raise a Complaint.

Full Disclosure as part of Telstras Social Media Code.
  • I work for Telstra in the following products.
  • Telstra Platinum, Telstra Business Services, Telstra Smart Home, Velocity, Locator and NBN faults.
  • I'm not here in an official capacity, I just like fixing things and respond in my own time when I can.
  • Include "@343GuiltySpark" in your reply to get my attention if you're after me specifically.
  • My opinions are my own and not that of Telstra's, just so we're all on the same page.

View solution in original post

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Level 24: Supreme Being
Level 24: Supreme Being

Re: i need to increase my data from 9gb to 15 gb

Also, as this is a public forum it is always advised not to post your public details as anyone can read it.
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