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Level 1: Cadet

Recharge refund/ network does not work

hello,

i recharged my phone on the 17th and have had no access to the service I’ve paid for since. My receipt no is: 0152869805. I wanted to know if I could be refunded for this? I’ve already had to go through an emergency with no access to a phone as the network will not send texts, receive them or when I ring it goes straight to voicemail. 

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1 REPLY 1
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Level 25: The Singularity
Level 25: The Singularity

Re: Recharge refund/ network does not work

You will need to either call 1258880 or chat online via Livechat as nobody here has access to account information or billing systems.

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