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Level 3: Gumshoe

Shared data usage

Answered

I have shared data between my phone and tablet, for the past 2 months I have been running out of data on my tablet only, can anyone explain this please

 

1 ACCEPTED SOLUTION

Accepted Solutions
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Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: Shared data usage

If you didn't recontract your phone, then the data sharing should have continued as it was.

I'd be giving 132200 a call and finding out what is going on (or you could try Livechat).

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

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3 REPLIES 3
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Level 25: The Singularity
Level 25: The Singularity

Re: Shared data usage

Have you changed plans on your phone in the past few months. Data Sharing was removed from new plans a year ago.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.
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Level 3: Gumshoe

Re: Shared data usage

Hi, no I haven't changed plans, my phone contract was up but my tablet still has 12 months

Highlighted
Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: Shared data usage

If you didn't recontract your phone, then the data sharing should have continued as it was.

I'd be giving 132200 a call and finding out what is going on (or you could try Livechat).

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

View solution in original post

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