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Level 2: Rookie

sim activation website

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Hi. I'm trying to activate a sim, but for the past three days I get through the whole process only for the website to advise it is experiencing difficulties. This happens both on my laptop or if I use my mobile.  Anyone having the same problem? 

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Level 2: Rookie
Accepted Solution

Re: sim activation website

FYI. Just to let you know I resolved this myself. I still have a telstra login which I used but it seems the website let me sign in but wouldn't activate the app. So the answer is to sign in as a guest. Once activated, the website then let me use my current login. Hope this helps someone else.

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Highlighted
Level 2: Rookie
Accepted Solution

Re: sim activation website

FYI. Just to let you know I resolved this myself. I still have a telstra login which I used but it seems the website let me sign in but wouldn't activate the app. So the answer is to sign in as a guest. Once activated, the website then let me use my current login. Hope this helps someone else.

View solution in original post

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Level 1: Cadet

Re: sim activation website


@Mary1001 wrote:

FYI. Just to let you know I resolved this myself. I still have a telstra login which I used but it seems the website let me sign in but wouldn't activate the app. So the answer is to sign in as a guest. Once activated, the website then let me use my current login. Hope this helps someone else.


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