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Telstra Account Services Page
I find this extremely frustrating, I was wanting to go on to a chat line to discuss getting more data in my mobile plan and to cancel my bundle plan as I am never home so I don't use After some time answering questions I got the dialog box to the 24xchat, and nothing happens, it takes me no where not even a message, so I go on the fault section and nothing. Telstra you are getting very bad and this is why people are going to other providers.
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Re: Telstra Account Services Page
Try checking 'show desktop site' (or something similarly worded). If you're using an iPad/iPhone, safari flat out doesn't like Livechat so try another browser
If on a PC/Mac, try clearing the cache for the browser you're using or another browser
IT Helpdesk and Technicial Support by Telstra Platinum
Helping Australians Find the Things that Matter Most with Telstra Locator
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