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Level 3: Gumshoe

Top Up for Mobile Broadband

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As a BigPond wireless customer am I eligible for the free data top up that is available to BigPond fixed customers?
1 ACCEPTED SOLUTION

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Level 20: Director
Accepted Solution

Re: Top Up for Mobile Broadband

Hi Steve_finlay,

 

The short answer is NO, the free data top up applies to Home Broadband on ADSL, Cable, Velocity and NBN technologies.

 

See: 

http://support.telstra.com.au/t5/Manage/Home-Broadband-Three-for-Free-Data-Top-Up/ta-p/398489

 

For Mobile devices you purchase a Data Pack - available in various sizes, but unfortunately they are not free

 

See:

https://www.telstra.com.au/mobile-phones/plans-and-rates/data-packs-australia

 

 

If I've been of assistance please assist others by marking the post accordingly. Click the "Like" button,
Palpatine has participated in Social Media accreditation through Telstra and has access to some enhanced support and escalation processes. Palpatine is not a Telstra employee and any posts or opinions are entirely his own.

View solution in original post

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1 REPLY 1
Highlighted
Level 20: Director
Accepted Solution

Re: Top Up for Mobile Broadband

Hi Steve_finlay,

 

The short answer is NO, the free data top up applies to Home Broadband on ADSL, Cable, Velocity and NBN technologies.

 

See: 

http://support.telstra.com.au/t5/Manage/Home-Broadband-Three-for-Free-Data-Top-Up/ta-p/398489

 

For Mobile devices you purchase a Data Pack - available in various sizes, but unfortunately they are not free

 

See:

https://www.telstra.com.au/mobile-phones/plans-and-rates/data-packs-australia

 

 

If I've been of assistance please assist others by marking the post accordingly. Click the "Like" button,
Palpatine has participated in Social Media accreditation through Telstra and has access to some enhanced support and escalation processes. Palpatine is not a Telstra employee and any posts or opinions are entirely his own.

View solution in original post

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