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that isn’t a helpful description to be listed. Sounds like something weird is happening. Based on that I would highly suggest speaking to the support team on 132200 or on livechat so they can investigate that and get it fixed.
Internet not working or outage in your area? - Check the Outage page for details and troubleshooting.
Help with an account issue? - LiveChat 24x7 support
View Usage, Bills and more - Check it out on MyAccount
Previously worked with a Telstra Partner however I am not a Telstra Employee, just a fellow customer helping when I can.
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Re: Unknown subscription
Does it show any information regarding it wherever you are seeing it listed?
Internet not working or outage in your area? - Check the Outage page for details and troubleshooting.
Help with an account issue? - LiveChat 24x7 support
View Usage, Bills and more - Check it out on MyAccount
Previously worked with a Telstra Partner however I am not a Telstra Employee, just a fellow customer helping when I can.
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Re: Unknown subscription
Checked telstra app today and in usage and messages there is "content" and 95 cents being charged to extra credit daily at 12.01pm every day for last 5 days. Did not authorize.
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Re: Unknown subscription
messages there is "content" and 95 cents being charged to extra credit daily at 12.01pm every day for last 5 days. Did not authorize.
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Re: Unknown subscription
Hello DrQ
Replying to your question re
Checked telstra app today and in usage and messages there is "content" and 95 cents being charged to extra credit daily at 12.01pm every day for last 5 days. Did not authorize.
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Re: Unknown subscription
@DrQ wrote:Does it show any information regarding it wherever you are seeing it listed?
Extra credit is being charged 95c daily. Discovered when checking 24/7 app . Usage. Messages. "content" .... 95 cents. Last 5 days at 12.01pm
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that isn’t a helpful description to be listed. Sounds like something weird is happening. Based on that I would highly suggest speaking to the support team on 132200 or on livechat so they can investigate that and get it fixed.
Internet not working or outage in your area? - Check the Outage page for details and troubleshooting.
Help with an account issue? - LiveChat 24x7 support
View Usage, Bills and more - Check it out on MyAccount
Previously worked with a Telstra Partner however I am not a Telstra Employee, just a fellow customer helping when I can.
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Re: Unknown subscription
@TellDunkin wrote:that isn’t a helpful description to be listed. Sounds like something weird is happening. Based on that I would highly suggest speaking to the support team on 132200 or on livechat so they can investigate that and get it fixed.
Just what I needed, worked a treat, thank you!