Level 1: Cadet

We’re saying thanks with 25GB bonus data

I received an SMS saying that I have only 1g data spare in my data bank, however u said that iv automatically got 25 extra, so where is it ?

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2 REPLIES 2
Level 23: Superhero
Level 23: Superhero

Re: We’re saying thanks with 25GB bonus data

Hi NL75,

 

Could you have possibly used the 25GB Bonus Data already?

 

I got my 25GB bonus on Saturday but only got the text message from Telstra this afternoon (2 day's later).

 

You could speak to the Pre-Paid team either via Live Chat 

https://www.telstra.com.au/chatnow/landing?pageId=https%3a%2f%2flivechat.telstra.com%2f

Or ring 132200 if you don't think you've received it even though the text message said you had.

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Telstra (Retired)
Telstra (Retired)

Re: We’re saying thanks with 25GB bonus data

Hi NL75, How did you go? did you get a chance to speak with someone?

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