j11k
Level 1: Cadet

Why do I get an email to recharge when I have already recharged

your recharge on... expires tomorrow.

 

I have already recharged, however keep receiving this email. Is it really going to expire? Or is it just a case of left hand not knowing what the right hand is doing...

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1 REPLY 1
Renee
Support Team
Support Team

Re: Why do I get an email to recharge when I have already recharged

Hey j11k,

 

The recharge notification is likely sent automatically based on your expiry date for that recharge period. If you've already recharged then there is nothing to worry about.

 

If you do not wish to receive such notifications, you can have a chat with our messaging team via the app Smiley Happy

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