Device Insider

I have a Telstra Smart Modem for my Telstra NBN plan but would like to use a Telstra Smart modem with a 5G data only plan.Can I swap the original sim card to the new 5g data only sim, disconnect the phone line and it will work basically like a mobile ...

Hi Crowd Suppport Community, I'm reviewing some emergency procedures and in the "Bomb threat" section it recommends keeping the phone line open even if the caller hangs up.    Iremember this from years ago, but technology has changed and it might not ...

Hi all,Trying to redem beets headphones offer, even though I select the address form the verification list when I submit it says please verify address. Have tried on mobile and 2 different desktops so it's not a computer issue. Thanks in advance 

Hi there. Does some know how to open the Telstra Locator Bluetooth Tag without the opening tool or where to buy one as Telstra shops don't stock it nor can I find it on the internet? Tim

I’m trying to put in place time constraints on my kids school computers using the modem settings. When I come to set the time there are no numbers, only bars, making it difficult to what times I’m actually setting. Does anyone know what the bars actu ...

OK so I have Outlook as part of my Office 365 subscription and want to add my bigpond.net.au email account to outlook.  I went through all the steps to add account entered IMAP settings and passwords and got the following message: "Something went wro ...

How do I rate my device so I can complete my profile on CrowdSupport?

I am wanting to trade my iPhone 6S in but can’t find the trade in portal 

When and how are the refunds for the defunct Smarthome system going to be paid?

As at today (11/11/20) I've not been able to receive emails since 8/11/20 and this is happening all the time. I have to use webmail or my phone. Webmail is not suitable nor is the phone from keeping the records point of view.Are others experiencing t ...

Hello,After updating my Apple produces I’m getting a ‘privacy warning’ on my 2.4ghz network but not on the 5g ?? The warning is that the router is ‘Blocking encrypted DNS traffic’, something I’ve never seen before ?? I’ve worked out that it’s somethi ...

Hello i have had thisT C P68816881192.168.0.138lib torrent/1.2.2.0U D P68816881192.168.0.138lib torrent/1.2.2.0only show up in last 24 hours, can anyone please explain it to me 

Hi I recently received a Telstra Locator AT-M1 via Telstra Rewards store and am having all sorts of set up issues. The message I keep receiving is "Your tag has not completed onboarding and needs to connect to the Telstra LTE-M network." I am within ...

Telstra Web Mail fails too open in any browsers.I am really unhappy about this on going issue with Telstra Mail.This issue  is not new same issue was with ADSL Web Mail.It is beyond my understanding why this issue is so complicated for Telstra Web Ma ...

Hi, Say if we have a product that is being sold in US and has necessary certifications. But now it has to be sold in Australian market and the company wants to use Telstra sim, then do we need any specific certifications? Are there any OTA requiremen ...

My texts or phone calls are not working on my mobile <removed for privacy>   i get a voice saying. Use another device    your choose a board will not allow me to highlight 

Just tried to ring support on 13 2200 who won't answer the phone!!My bill has been regular $46.95/month for 6 months.I have been working from home for 4 months and using the landline (but the bills continued to be for $46.95).Today I got a bill for $ ...

I have an alarm system I’m looking at having to able to be remotely turned off. I am told I need a “data only sim” pare they the same or are they different . I’m not finding how I can just buy a data one , I have found the plan i called Telstra today ...

Hi there.  Very hard to follow where I wanted to go on here. I accidentally chose the wrong user name on here. (Long story)  How can I change my username to what I want it to be please? RegardsSnue.

All my other commodities are with Telstra wife pre paid mobile, nbn, land line! I was with Telstra but went another company 12 months ago as Telstra did not have a cheap plan for me, now I would like too come back to Telstra, Being a pensioner I cann ...

 hi all, i have a telstra 4gx wifi pro mobile hotspot modem.There is more then one user using the data from this device.is there a way to log or see the amount of data used by each user?thanks for any info greatly appericated 

Can i use my rewards points to buy a dji mavic mini drone??or are they not available for purchase with the rewards points ?cheers

Any idea on if or when Australia is getting this phone?

Phone is in perfect working order, but although in a protective phone case with a flip front when the phone fell the bottom corner of the wrap around screen shattered on impact and has now cracked and shattered the screen normally I could just get th ...