KRC2021
Level 1: Cadet

Beets headphone redemption

Answered

Hi all,

Trying to redem beets headphones offer, even though I select the address form the verification list when I submit it says please verify address. Have tried on mobile and 2 different desktops so it's not a computer issue.

 

Thanks in advance 

1 ACCEPTED SOLUTION

Accepted Solutions
Jupiter
Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: Beets headphone redemption

Are you using a different browser on the devices?

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

View solution in original post

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
4 REPLIES 4
Jupiter
Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: Beets headphone redemption

Are you using a different browser on the devices?

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

View solution in original post

KRC2021
Level 1: Cadet

Re: Beets headphone redemption

Have used internet Explorer  and Chrome. 

Failed on both.

TommyR
Support Team
Support Team

Re: Beets headphone redemption

Hi KRC20201. 

Can you please try clearing your cookies, cache and web browser history. If you are unsure how to do this, a quick web search will bring up instructions for your particular web browser. 

 

You can redeem following the instructions below:

Redeem between 9am 9 March 2021 and 11.59pm 30 April 2021 at https://tel.st/w9nms and follow the prompts. 
Provide Proof of Purchase.
Enter your device’s IMEI number.
To find, dial #06# on your phone. Number will appear on screen.
You’ll receive a confirmation email and tracking code.

 

Let us know how you go. 

 

- Tom
 

____________________

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today
Don't forget to tag answers as Accepted Solutions and give a Kudo to the member(s) who helped you out

All moderation actions are supported by the CrowdSupport Community Guidelines

TommyR
Support Team
Support Team

Re: Beets headphone redemption

Hi KRC20201.

 

Just checking in to see how you went or if you need a further hand? 

 

- Tom

____________________

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today
Don't forget to tag answers as Accepted Solutions and give a Kudo to the member(s) who helped you out

All moderation actions are supported by the CrowdSupport Community Guidelines

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit