Telstra Voice Plus billing

[cb2010]

Just tried to ring support on 13 2200 who won't answer the phone!!

My bill has been regular $46.95/month for 6 months.

I have been working from home for 4 months and using the landline (but the bills continued to be for $46.95).

Today I got a bill for $255.91 and I want someone to explain why there such an increase this month.

Thanks

[Rohan123]

Hi @cb2010 

Try calling this number if you want to talk to someone. 1800 461 799

Or use the Telstra app.

https://www.telstra.com.au/mytelstra

Send a message (blue icon, bottom right of Get Help screen) and if Codi sends you somewhere else, type "Speak to a consultant" and it should transfer you to the queue to chat to a human.