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rhewage
Level 1: Cadet

Hello,Do we know how we can claim a warranty of a bluetooth speaker ( BlueAnt X2) I brought from Telstar store ? It was dead on arrival and I'm confused how should I claim warranty as I got this with redeeming my telstar plus points.Posting here as I ...

myshawthing
Level 1: Cadet

I purchased an unopened&never used watch&monitor starter kit from facebook marketplace. I have belong internet connection at home. Upon searching to see if i have existing telstra ID- turns out i do-i then try to login to downloaded smart home app & ...

LanceL66
Level 2: Rookie

I’ve tried multiple times in multiple ways to connect my Kogan security camera to my NBN modem with no success, times out saying unable to connect every time.I’ve tried things with the manufacturer’s support people including disabling 5G, turning off ...

De011
Level 1: Cadet

I have been trying to connect my daughters brand new Apple 5 watch to a Telstra One number since Monday 4th 2020. This is day 6 3 trips back to the Telstra shop 6 hours on the phone hung up on twice and no one has any idea how to fix the problem. Fin ...

Jetstar
Level 1: Cadet

I have no signal from my Telstra tv box, I have done all the rebooting turning off and resetting options, also rebooted the Modem. can you please advise, no tech support atm

Chop73
Level 1: Cadet

Why does my MessageBank periodically switch to voice to text? How do I stop voice to text for good?

Swigram
Level 1: Cadet

I received my Telstra TV modem but during my conversation with the sales technician I requested another  one for the second smart TV I have in my bedroom. I’m unable to connect the bedroom TV up to the internet but have free to air and was wondering ...

Salp1331
Level 1: Cadet

How do I find a phone line in a rental property with no inside connection 

SPS67
Level 2: Rookie

I recently installed a Google Nest Wi-Fi mesh set up (primary + 2 nodes) to boost reach of my Telstra/Technicolor DJA0231 NBN cable modem, the Nest works fine connected to one of the modem's LAN ports. I also have a RAID NAS drive connected to the Te ...

Pauley
Level 1: Cadet

How do I get setup for a Smart Home Cloud & Service plan so I can use my devices? Struggling hard core 掠

LanceL66
Level 2: Rookie

I’ve tried multiple times in multiple ways to connect my Kogan security camera to my NBN modem with no success, times out saying unable to connect every time.I’ve tried things with the manufacturer’s support people including disabling 5G, turning off ...

dv5
Level 2: Rookie

I have bought Phillips smart LED lights, and I am trying to connect it to my phone through my wifi, but it is not connecting. The box says it only connects to 2.4ghz wifi, but my Telstra gen 2 smart modem isn't letting me do so.Is there a way to chan ...

CasperBoy
Level 1: Cadet

I am new to TelstraTV and the NBN.  How is the TelstraTV signal received - thru my existing television antenna or thru the TelstraTV box?

C3PO
Level 3: Gumshoe

I have the above modem with the attached firmware and have been led to believe by Telstra Technical Support that unlike updating the firmware for other brands of modems that if there is a firmware issue like unable to actually access the modem dashbo ...

Sajal
Level 1: Cadet

I have Telstra Gen2 modem. I have a 1TB HDD attached to the modem which I can access with my TV, Laptop and mobiles. No issue there. Problem is I can not add or remove files from HDD while it is attached to the modem. Is there anyway to enable write ...

Angoure31
Level 1: Cadet

I have a Telstra Smart Modem.Lights are:      Online = green = OK      WAN/DSL = green = OK       Mobile mode = off      Mobile signal = orange = OK reception, but not the best      Phone = green = OK Questions1.  What does the "Mobile mode" mean?2.  ...

3939
Level 1: Cadet

Hey guys
I’ve just recently brought a locator device outright! I need to set it up but Telstra are saying they can’t connect it because I need to sign a contract to be able to get the device in the first place! I’ve already brought the device on the T ...

Ausiet
Level 1: Cadet

Is it possible to configure a guest account on the wifi boosters? I have scoured the net looking for directions but have not been able to find anyone who has even tried. Thanks for your assistance. Tony. 

Kronos
Level 3: Gumshoe

Hican someone point me to instructions on how to activate the motion sensor in the LED Flood light.  ie. set sensitivity, set timer when motion detected, integrate sensor into automatons etcta

Phillipross
Level 1: Cadet

Phillip

De011
Level 1: Cadet

I have been trying to connect my daughters brand new Apple 5 watch to a Telstra One number since Monday 4th 2020. This is day 6 3 trips back to the Telstra shop 6 hours on the phone hung up on twice and no one has any idea how to fix the problem. Fin ...

Jetstar
Level 1: Cadet

I have no signal from my Telstra tv box, I have done all the rebooting turning off and resetting options, also rebooted the Modem. can you please advise, no tech support atm

Chop73
Level 1: Cadet

Why does my MessageBank periodically switch to voice to text? How do I stop voice to text for good?

Swigram
Level 1: Cadet

I received my Telstra TV modem but during my conversation with the sales technician I requested another  one for the second smart TV I have in my bedroom. I’m unable to connect the bedroom TV up to the internet but have free to air and was wondering ...

Smartbad8
Level 1: Cadet

Unable to connect the coaxial cable with these wall sockets. Recently moved into a new place and the apartment has old coaxial wall sockets. Please help

Huester
Level 1: Cadet

Apparently its 'bricked'. As I obtained this from Telstra Rewards less than a year ago, am I eligible for a replacement?

Heffy2
Level 1: Cadet

My modem has always been green.It is now blue and all dashboard checks say it's  good?Also on dashboard says led lights blue and no green. Confused

Rusty671
Level 1: Cadet

I am unable login to Telstra TV Box Office through my TV but successful on my phone.

JJJJJ3
Level 1: Cadet

Hiwe installed Telstra safe browser now computer won’t work (just flicker) and I have no control. 
how do I access control panel to uninstall when I can use mouse?
thanks 

Finatic-Finno
Level 1: Cadet

May effect signal

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