Jill164
Level 1: Cadet

Wanting to use my netgear but no data showing

Need to use my netgear but won’t show data.. wondering if I need to update as we haven’t used for a few months

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Angela_H
Support Team
Support Team

Re: Wanting to use my netgear but no data showing

Hi Jill164,

Sorry to read you're having trouble, that's never good. 

Is this a Netgear modem that works via our mobile network & is it a pre-paid device? You may find the answers you need if you log-on, via the App  http://tel.st/app or website  http://tel.st/cpyn

Angela 

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