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DOT (Digital Office Technology)™

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ASC20
Level 1: Cadet

How do I actually talk to someone at Telstra and not be stuck on the chat app. 5+ hours a day, over a week and a half I have been trying to get my number released for porting.  Telstra have cancelled my internet and disabled my phone line resulting i ...

KSvvn
Level 1: Cadet

I have office number with Telstra and I was trying to divert the office number to a Skype number if no one pick up the phone. However, I have tried to follow the instruction on Telstra and it says phone number disconnected. The Skype number is workin ...

HelenR1
Level 1: Cadet

Is the CommManager App still current?  I can no longer log in to remotely control some aspects of our office phone system.  Telstra online has been little help

DavidBagas
Level 1: Cadet

I have a DOT phone line and PABX system. It happens regularly that the phone lines will die off or shut down. We have noticed this happening more and at the moment we haven't got our main line into our business. I have tired calling Telstra business ...

jimmyjames1
Level 2: Rookie

Hello Telstra Crowd Support, We have recently swapped over to NBN. During this process we had to migrate our PSTN line hunt land lines too. We have an in-house NEC Sl1100 phone system. Our lines have been migrated to 3x Telstra PSTN replacement lines ...

Cannakooka
Level 1: Cadet

Telstra will discontinue email hosting from 6 October and have told me i need to sign up with microsoft which i am reluctant to do. i have spoken to godaddy and others about carrying my personal email address across to them but they need " back room ...

Deane_S
Level 1: Cadet

The NBN has recently been installed at our address and we now have a time period after which our landlines will be disconnected. We have a LG LDP-9030 phone system that we purchased from Telstra and are trying to find out1/ Is it able to be connected ...

Juddah
Level 1: Cadet

Hi,
A number of years ago when we transitioned to NBN and DOT we were provided with 2 cordless phones. (Panasonic KX-TPA50's along with the Base Unit KX-TGP500)
Recently the cordless handsets have become unreliable and require to be replaced. I know th ...

AnotherAdam
Level 2: Rookie

Hi all, first post here so apologies if this has already been answered somewhere. I did have a search around... I've got the standard Telstra Gateway Pro modem (Netgrat V7610) on my DOT plan. It replaces a TP-Link I had been using after my earlier un ...

SMICP-ME
Level 1: Cadet

How do I contact or how do I move my DOT system to Simplex?

AnotherAdam
Level 2: Rookie

Hi all, first post here so apologies if this has already been answered somewhere. I did have a search around... I've got the standard Telstra Gateway Pro modem (Netgrat V7610) on my DOT plan. It replaces a TP-Link I had been using after my earlier un ...

DineshSCBS
Level 1: Cadet

Hello We are running a business from home and have two phone lines. We need to migrate to NBN (HFC technology) over the next few months. We are looking seriously at the following plan which seems to meet our requirements. https://www.telstra.com.au/c ...

NumbersGuy
Level 2: Rookie

Hey guys, is there a way to buy and manage any of the special (smart numbers ACMA calls them) with Telstra? can Telstra buy one (or many) for me and configure for my business when I have a voice service with Telstra? where can I find more info about ...

Gnome1
Level 2: Rookie

I have recently been swithed over to the NBN for our phone lines and have 5 lines on a DOT package.The 5 lines appear on an analogue adaptor that then connects to our phone system. These 5 lines are in a hunt group just as they were before being cuto ...

ShoalBayNews
Level 1: Cadet

Please advise process to complete above for a new digitl business land-line

Invasion
Level 3: Gumshoe

Hey Guys, Captains Log: Wednesday 22/09/16 Still no sign of intelligent life anywhere. It is day six trying to configure my local PBX so that i can have a phone system that works. Everyone that i speak to at Telstra just transfers myself onto someone ...

cadbase
Level 2: Rookie

We've just transitioned from ADSL2+ Internet with analogue PSTN phones on copper to NBN fire-to-the-premise for the Internet and SIP phones through Telstra DOT. Which ports do we need to open to allow the IP phone traffic through our firewall? We've ...

maxros11
Level 1: Cadet

Hi, We arelooking to get TELSTRA web hosting,However im not able to fine any specific details in regards of upload speed on hosting andif there is a actual usage limit. We currently hosting with other company and our upload on the server webpage acce ...

Steve-1
Level 2: Rookie

Can I have any of the Telstra Digital Office Technology products connected to my residential Telstra service?

odie12
Level 2: Rookie

My brother's work has just upgraded from bigpond to telstra business and we now have the Telstra Netgear DEVG2020 router installed.  The technician that attended was helpful, and I was able to setup all port forwarding, remote access, remote desktop, ...

ASC20
Level 1: Cadet

How do I actually talk to someone at Telstra and not be stuck on the chat app. 5+ hours a day, over a week and a half I have been trying to get my number released for porting.  Telstra have cancelled my internet and disabled my phone line resulting i ...

HelenR1
Level 1: Cadet

Is the CommManager App still current?  I can no longer log in to remotely control some aspects of our office phone system.  Telstra online has been little help

jimmyjames1
Level 2: Rookie

Hello Telstra Crowd Support, We have recently swapped over to NBN. During this process we had to migrate our PSTN line hunt land lines too. We have an in-house NEC Sl1100 phone system. Our lines have been migrated to 3x Telstra PSTN replacement lines ...

Cannakooka
Level 1: Cadet

Telstra will discontinue email hosting from 6 October and have told me i need to sign up with microsoft which i am reluctant to do. i have spoken to godaddy and others about carrying my personal email address across to them but they need " back room ...

Juddah
Level 1: Cadet

Hi,
A number of years ago when we transitioned to NBN and DOT we were provided with 2 cordless phones. (Panasonic KX-TPA50's along with the Base Unit KX-TGP500)
Recently the cordless handsets have become unreliable and require to be replaced. I know th ...

MLITG
Level 1: Cadet

Hi, we would like to have our Business Name appear for people when we ring them. We currently have the DOT system. Is this possible?

Sank
Level 1: Cadet

After being on hold for over an hr ( 4th time ) . I would like to know how i can change your MB plans online  

EwingElectrical
Level 1: Cadet

We have 2 Panasonic KX-TPA50 Handsets which have seen better days and need replacing. Need to locate how/where to replace please. Once we receive need information on how to pair to existing system.

Leighohara
Level 1: Cadet

My Telstra Business Connect app on my iPhone has the following error message: “Messaging gateway is misconfigured” Can you please advise how I can fix this?  I have uninstalled and re-installed the app but this didn’t fix it.

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