Small Business

DOT (Digital Office Technology)™

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
DOT (Digital Office Technology)™
Show more
Ask a question
Advanced
image
  • All Posts
  • Answered
  • Unanswered
Sank
Sank
Level 1: Cadet
Monday

Plan upgrade

After being on hold for over an hr ( 4th time ) . I would like to know how i can change your MB plans online  

  • 65 Views
  • 0 Replies
0 Kudos
Like
More
EwingElectrical
EwingElectrical
Level 1: Cadet
a week ago

Panasonic DOT Handsets need replacing

We have 2 Panasonic KX-TPA50 Handsets which have seen better days and need replacing. Need to locate how/where to replace please. Once we receive need information on how to pair to existing system.

  • 48 Views
  • 0 Replies
0 Kudos
Like
More
Leighohara
Leighohara
Level 1: Cadet
3 weeks ago

Telstra Business Connect app

My Telstra Business Connect app on my iPhone has the following error message: “Messaging gateway is misconfigured” Can you please advise how I can fix this?  I have uninstalled and re-installed the app but this didn’t fix it.

  • 76 Views
  • 0 Replies
0 Kudos
Like
More
TommyG1
TommyG1
Level 3: Gumshoe
3 weeks ago

Looking for price of T48G ip office phone and Panasonic cordless ip phone with 2 handsets

  • 79 Views
  • 0 Replies
0 Kudos
Like
More
CommsGipp1
CommsGipp1
Level 2: Rookie
3 weeks ago

Southbound connection nec2100 to telstra business sip one425 ntu

Has anybody connected a nec2100 pbx to telstra business sip one425 ntu. Have installed sip ntu per the telstra business sip installation documentations.Northbound can make outgoing test call from sip ntu to telstra servicesProblem is southbound from ...

  • 91 Views
  • 0 Replies
0 Kudos
Like
More
Sherronski
Sherronski
Level 1: Cadet
a month ago

Increase Mail Attachment size in Microsoft 365

How do I change the settings for Microsoft Office 365 when hosted by Telstra Apps? I need to increase Mailbox Message Attachment size to 150 MB. Thanks! 

0 Kudos
Like
More
Moedove
Moedove
Level 1: Cadet
a month ago

Replying to message re arriving phones

Received a text to send a message so I could be notified about activating two per paid phones

  • 154 Views
  • 0 Replies
0 Kudos
Like
More
auntysuzi
auntysuzi
Level 1: Cadet
a month ago

incoming call on KX-TPA60

Hi I work for a medical specialist and we are using the Panasonic KX-TPA60.  We have multiple base units.  When an incoming call comes thru and I answer on Base unit 1(reception) I can hear it ringing on all the other base units.  How can this be adj ...

  • 157 Views
  • 0 Replies
0 Kudos
Like
More
Telcoguy2000
Telcoguy2000
Level 1: Cadet
a month ago

Exchange Based Diversion

Hi, I have a customer who is trying to port a number to another carrier from Telstra. they are on an exchange based diversion ongoing. their new carrier is telling them that the number is disconnected when they are requesting the number. This is not ...

  • 124 Views
  • 0 Replies
0 Kudos
Like
More
jo_exp
jo_exp
Level 1: Cadet
a month ago

Remove Telstra DOT service from Business phone number

We have a Telstra DOT service that is out of contract. The business has moved premises and now has an NBN connection with Aussie Broadband. I'm advised that Aussie cannot port the number, as Telstra DOT numbers are a "complex service" and this needs ...

  • 168 Views
  • 0 Replies
0 Kudos
Like
More
Load More
DineshSCBS
DineshSCBS
Level 1: Cadet
February 2019

Telstra Standard Professional Installtion

Hello We are running a business from home and have two phone lines. We need to migrate to NBN (HFC technology) over the next few months. We are looking seriously at the following plan which seems to meet our requirements. https://www.telstra.com.au/c ...

0 Kudos
Like
More
NumbersGuy
NumbersGuy
Level 2: Rookie
July 2018

Managing smart numbers (1300/1800/1900/13 etc)

Hey guys, is there a way to buy and manage any of the special (smart numbers ACMA calls them) with Telstra? can Telstra buy one (or many) for me and configure for my business when I have a voice service with Telstra? where can I find more info about ...

0 Kudos
Like
More
Gnome1
Gnome1
Level 2: Rookie
January 2016

Call diversion on DOT

I have recently been swithed over to the NBN for our phone lines and have 5 lines on a DOT package.The 5 lines appear on an analogue adaptor that then connects to our phone system. These 5 lines are in a hunt group just as they were before being cuto ...

0 Kudos
Like
More
ShoalBayNews
ShoalBayNews
Level 1: Cadet
January 2017

Increasing number of rings before business phone diverts to voicemail

Please advise process to complete above for a new digitl business land-line

0 Kudos
Like
More
Invasion
Invasion
Level 3: Gumshoe
September 2016

Using local PBX with DOT

Hey Guys, Captains Log: Wednesday 22/09/16 Still no sign of intelligent life anywhere. It is day six trying to configure my local PBX so that i can have a phone system that works. Everyone that i speak to at Telstra just transfers myself onto someone ...

1 Kudo
Like
More
cadbase
cadbase
Level 2: Rookie
May 2016

Firewall ports for DOT SIP phones

We've just transitioned from ADSL2+ Internet with analogue PSTN phones on copper to NBN fire-to-the-premise for the Internet and SIP phones through Telstra DOT. Which ports do we need to open to allow the IP phone traffic through our firewall? We've ...

0 Kudos
Like
More
maxros11
maxros11
Level 1: Cadet
February 2016

Web Hosting

Hi, We arelooking to get TELSTRA web hosting,However im not able to fine any specific details in regards of upload speed on hosting andif there is a actual usage limit. We currently hosting with other company and our upload on the server webpage acce ...

0 Kudos
Like
More
Steve-1
Steve-1
Level 2: Rookie
December 2015

Sales enquiry....

Can I have any of the Telstra Digital Office Technology products connected to my residential Telstra service?

1 Kudo
Like
More
odie12
odie12
Level 2: Rookie
September 2014

Telstra Netgear DEVG2020 LAN FTP blocked

My brother's work has just upgraded from bigpond to telstra business and we now have the Telstra Netgear DEVG2020 router installed.  The technician that attended was helpful, and I was able to setup all port forwarding, remote access, remote desktop, ...

0 Kudos
Like
More
4WAG
4WAG
Level 1: Cadet
September 2015

Auto Attendant Number as CND

Have been on DOT for a couple of year now, and am generally happy with it. One issue that we would like to see resolved however... We advertise our Auto Attendant number as our main business number on our stationary and advertising etc. Callers can s ...

0 Kudos
Like
More
Load More
Sank
Sank
Level 1: Cadet
Monday

Plan upgrade

After being on hold for over an hr ( 4th time ) . I would like to know how i can change your MB plans online  

  • 65 Views
  • 0 Replies
0 Kudos
Like
More
EwingElectrical
EwingElectrical
Level 1: Cadet
a week ago

Panasonic DOT Handsets need replacing

We have 2 Panasonic KX-TPA50 Handsets which have seen better days and need replacing. Need to locate how/where to replace please. Once we receive need information on how to pair to existing system.

  • 48 Views
  • 0 Replies
0 Kudos
Like
More
Leighohara
Leighohara
Level 1: Cadet
3 weeks ago

Telstra Business Connect app

My Telstra Business Connect app on my iPhone has the following error message: “Messaging gateway is misconfigured” Can you please advise how I can fix this?  I have uninstalled and re-installed the app but this didn’t fix it.

  • 76 Views
  • 0 Replies
0 Kudos
Like
More
TommyG1
TommyG1
Level 3: Gumshoe
3 weeks ago

Looking for price of T48G ip office phone and Panasonic cordless ip phone with 2 handsets

  • 79 Views
  • 0 Replies
0 Kudos
Like
More
CommsGipp1
CommsGipp1
Level 2: Rookie
3 weeks ago

Southbound connection nec2100 to telstra business sip one425 ntu

Has anybody connected a nec2100 pbx to telstra business sip one425 ntu. Have installed sip ntu per the telstra business sip installation documentations.Northbound can make outgoing test call from sip ntu to telstra servicesProblem is southbound from ...

  • 91 Views
  • 0 Replies
0 Kudos
Like
More
Moedove
Moedove
Level 1: Cadet
a month ago

Replying to message re arriving phones

Received a text to send a message so I could be notified about activating two per paid phones

  • 154 Views
  • 0 Replies
0 Kudos
Like
More
auntysuzi
auntysuzi
Level 1: Cadet
a month ago

incoming call on KX-TPA60

Hi I work for a medical specialist and we are using the Panasonic KX-TPA60.  We have multiple base units.  When an incoming call comes thru and I answer on Base unit 1(reception) I can hear it ringing on all the other base units.  How can this be adj ...

  • 157 Views
  • 0 Replies
0 Kudos
Like
More
Telcoguy2000
Telcoguy2000
Level 1: Cadet
a month ago

Exchange Based Diversion

Hi, I have a customer who is trying to port a number to another carrier from Telstra. they are on an exchange based diversion ongoing. their new carrier is telling them that the number is disconnected when they are requesting the number. This is not ...

  • 124 Views
  • 0 Replies
0 Kudos
Like
More
jo_exp
jo_exp
Level 1: Cadet
a month ago

Remove Telstra DOT service from Business phone number

We have a Telstra DOT service that is out of contract. The business has moved premises and now has an NBN connection with Aussie Broadband. I'm advised that Aussie cannot port the number, as Telstra DOT numbers are a "complex service" and this needs ...

  • 168 Views
  • 0 Replies
0 Kudos
Like
More
DBM149
DBM149
Level 1: Cadet
April

moving premises

We moved business premises two months ago, and were advised by Telstra we would be allocated a temporary new number/service until our business number could be connected. We've just received a bill charging for both DOT services, I cannot log in to on ...

  • 302 Views
  • 0 Replies
0 Kudos
Like
More
Load More

My Telstra

Manage your business services on your mobile with the My Telstra app.

Find out more
Telstra Home >